|  
LEARN TO RIDE
Click here for class schedule and to register online. Have questions? Call 510-657-7200 or email us at ridersedge@faultlinehd.com today to register.We offer alternative classes to fit your schedule. Call for more information.  We know you don't need an excuse to ride, but if you'd like some company on those road trips, click here to learn more about our Fremont Harley Owners Group. Make plans now to hit the road with some friends!
STORE HOURS
Tuesday - Friday,
10am to 7pm
Saturday, 9am to 5pm
Sunday, 11am to 5pm
| |
|
|
| If you would like to submit your comments about our dealership, please click on Customer Survey. You can also find the survey under Customer Corner. | |
|
|
"Just purchased my very first Harley from Daryn who made my purchasing experience an absolute blast! Thanks to all of you at Faultline for such a wonderful place for us riders to shop and have tons of fun. I will definitely be back."
|
| By: Eduard San Jose,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"We needed to find a harley dealer to work on my 1991 sportster basket case that no other dealer or HD tech workshop would touch. We had it in 2 shops before bringing it to Faultline HD. The service was impeccable, the people we dealt with were always kind and friendly, and always willing to help, no matter what the circumstances were. The sales people, as well as the service department, and the mechanics were all knowledgeable in their words and thoughts, and each time we return for a visit, the sales people we have come to know, make it a point to seek us out just to say hello, or offer a refreshment or two.
I travel around the country often, riding a goldwing. This is one of the first shops that welcomes me with open arms, and have no nasty comments about what I ride. Your service is the most courteous of any HD shop I have ever been in. Kudos to you & your employees.
You are not a 5 star company.....I will say 10 Star. Thanks for going all out to help us when we couldn't find another shop to take care of an old scoot, and 2 scooter tramps."
|
| By: REBEL RUTHI FREMONT,CA |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"THANK YOU FAULTLINE FOR RESTORING MY FAITH IN HARLEY DEALERSHIPS. My job requires me to travel all over our country so I have been in dealerships from one coast to the other. I don't get to spend as much time at home riding as I would love to. I recently purchaced a 2010 Wideglide from my hometown dealer and am still researching custom options.I visited your dealership and your parts guys answered my questions for about an hour, provided a catolog, and gave me a printout of the parts I was interested in. A couple days later one of your service members( I am sorry I did not get her name) spent a half hour on the phone with me getting me information. I can't remember the last time I have been treated so well in a dealership, including when I bought this new bike. You can tell your people care about their jobs and fellow bikers. I just wish your dealership was closer to home so I could visit more ofter. Thanks again
John Banister "
|
| By: John San Antonio,TX |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
|
"After reading multiple forums for reviews of H-D/Buell dealers in Nor Cal, Faultline was always noted as the one who treated Buell riders the best. Based on that I went to the dealership, and after multiple conversations with Daryn, who also set me up with a fantastic insurance agent, purchased my '09 Buell Firebolt. Two weeks later to the day, the bike and I went down on the Bay Bridge, resulting in multiple broken bones and a surgery, and the destruction of the right side of the bike. While I was in the hospital, Faultline H-D/Buell worked smoothly with my insurance agent to get my bike from the tow yard down to the shop, and provide an expedient estimate. Throughout the repair time frame, Evan kept in touch with me to advise of the progress with the repairs, and I got two calls from Jess (?..service manager) to see how I was personally doing after the crash. The bike was fixed before I was. I had talked about the fantastic treatment I was receiving from Faultline to other friends. One just moved to Fremont and will start using the service department, and another friend & his spouse just bought a Lightning Ss & Lightning Scg and are raving about their salesperson. While I have several other H-D/Buell dealers closer to me, I think it is worth the distance to continue going to a place that has shown great respect and care for their customers. Thanks!"
|
| By: jay san francisco,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"All I have to say is Phil is by far the best mechanic I have ever seen. Every bike that comes to him, he treats a though it was his own bike. The passion he puts into his work and the dedication towards bikes is hard to find. I trust no other shop with my bike and no other mechanic. My bike is my baby and Phil understands that. THANKS FOR EVERYTHING!"
|
| By: Anonymous castro valley,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I brought my bike in for a routine 5K mile service. During the service it was discovered that my flywheel was warped. While fixing the flywheel problem it was discovered that my engine had a hairline crack in the case. I could not believe it when I saw it. Truly amazing the attention to detail that went into servicing my bike. Thankfully I had purchased the extended warranty, when I bought my bike 3 yrs ago. The parts came in and Phil went to work putting my baby back together. Phil made sure everything went in better than new. Every nut and bolt torqued to spec. He even trued up the alignement of the bike. When I took my bike out for the first time after getting it back from the shop I could not belive how much better the bike road and handled, and how much better the motor ran. Phil I can't thank you enough for taking such good care of my bike, and Ryan and the rest of the service team, you guy's ROCK! Thanks again for everything, Bill S."
|
| By: William Fremont,CA |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
" On Sun. May the 24th, I was attending the EAST BAY DRAGONS BBQ/Picnic at the Oakland estuary. Upon departure time I realized I left my key and fob at home therefore I was essentially stranded. I called Faultline and spoke with Ryan Beeman ( service dep't ) and told him my of my scenario. He said not worry. He researched my info ( I purchased a 2007 from there in 2006 ) and talked me through my code-start sequence. Needless to say I was running again within a few min's, and back on the road. Without these guy's I would still be waiting for a tow. When it comes to "OVER-ALL SERVICE", Faultline and the complete staff cannot be contested for complete customer satisfaction. Love you guy's, see you soon."
|
| By: Sebastian Oakland,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I've been in and out for years always thinking one day I will purchase the that Harley I've wanted to go with my other bike. I've been a classic Honda rider for many many years but since working with the guys at Faultline and purchasing the 105th Anniversary Wide Glide, I've been on my Honda one day. The bike and the dealership are both outstanding. Any questions or issues that come up they have been there every step of the way to help and offer advice. I've never been to a Harley dealership that has the level of support and caring that they show every person who walks in the door. "
|
| By: Marc Fremont,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"My experience with Faultline was great! I read testimonials on your website before settling with Faultline for my purchase (2009 Road King Classic) and now, here I am writing one. Very friendly from top to bottom. The easiest purchase I've ever made, I'm sure. I checked out a number of Bay Area dealerships while working on this buy. Everything about Faultline felt right - especially the well developed and regularly updated website (can't say enough about that). Thanks for everything, guys. See you soon.
Kevin"
|
| By: Kevin San Jose,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I visited many dealerships prior to the purchase of my 2009 Road Glide. EVERY employee at the Dealership was courteous and friendly. They go out of their way to help you in any capacity they can. I can't say enough about Faultline Harley. I will recommend them to any potential Harley purchaser."
|
| By: Carlos San Jose,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
".faultline is the best! the crew are very friendly and nice! i got my first bike right here the sporster 883 iron.thanks to chris for helping me out to choose my first bike... i really appreciate it and i hope it will all last forever to good! keep up the good work guys. thank you!.thank you! thank you! see you on the road guys!!!"
|
| By: regienald rex san jose,CA |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"Faultline's service department is exceptional! My Ultra Classic Electra Glide experienced major extended warranty service this summer and the bike was eventually returned to me in better condition than it has ever been in. The service department even made updates to existing systems without even being asked to do so. I could not be more pleased with the results. I would give an extra star to Faultline's service department for going the extra mile in improving my bike's performance."
|
| By: Daniel Mountain House,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Fantastic sales, parts and servise personnel Chris sold me my 2005 Sportster no pressure and no hassles. Checked prices at other shop and Faultline was the best.
Thanks"
|
| By: Cliff Fremont,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I bought my streetglide from you folks back in March of 2007. Chris was the salesperson who assisted me. Great guy, was very helpful. I brought my ride in for the first service at 1k, the maintenance guys were very helpful and knowledgeable, I got the bike back when promised. I will buy my next bike from Faultline and recommend the dealership to all my friends and relative that are looking to buy HD.
Ed"
|
| By: Ed San Jose,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"I just purchased a 2009 Dyna Fat Bob from Chris. All I have to say is these guy's are great. From the time of deposit to delivery it all went very smooth. No high pressure,no tough guy act,just down home CUSTOMER SERVICE. Also most important the BEST PRICE. If you're in the market for a Harley you must give Faultline a shot."
|
| By: Anonymous Gilroy,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"Had a great experience at fremont Harley, came in on a saturday with my Family and walked out in about 1 hour with a bike, "cris and ted" were great, I even went back with a friend about two weeks after i bought mine and he walked out with a new bike also. Great Service and friendy keep up the good work "
|
| By: Lou Hayward,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I have purchased two bikes here and let me just say that I have had nothing but EXCELLENT service from Fremont HD. I have always been treated very well here. Ryan is always so ready to help with any problems or questions I have. I will be coming here for a long time."
|
| By: Robert Livermore,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"You guy's are the best, I traded in my V-Rod for a Street Glide which was ready to go the minute I walked into the dealer, Mike had the paper work all set to go, I was in & out in no time at all.. Great dealing with you guy's Faultline IS my one and only dealer.. Again THANK You Ron "
|
| By: Ronald Redwood City,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I had a great experience !!! Buying my 2008 Nighster. They were nice, knowledgable, and nothing like the sleezy sales people you get at other places. I would recommend this place to everyone and anyone who wants anything Harley."
|
| By: Tulam (Lam) San Jose,CA |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
|
|
