|  LEARN TO RIDE
Click here for class schedule and to register online. Have questions? Call 510-657-7200 or email us at ridersedge@faultlinehd.com today to register.We offer alternative classes to fit your schedule. Call for more information. We know you don't need an excuse to ride, but if you'd like some company on those road trips, click here to learn more about our Fremont Harley Owners Group. Make plans now to hit the road with some friends!
"THANK YOU FAULTLINE FOR RESTORING MY FAITH IN HARLEY DEALERSHIPS. My job requires me to travel all over our country so I have been in dealerships from one coast to the other. I don't get to spend as much time at home riding as I would love to. I recently purchaced a 2010 Wideglide and...I can't remember the last time I have been treated so well in a dealership, including when I bought this new bike. You can tell your people care about their jobs and fellow bikers..." Click here for the whole story.
STORE HOURS
Tuesday - Friday,
10am to 7pm
Saturday, 9am to 5pm
Sunday, 11am to 5pm
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| The whole story... "THANK YOU FAULTLINE FOR RESTORING MY FAITH IN HARLEY DEALERSHIPS. My job requires me to travel all over our country so I have been in dealerships from one coast to the other. I don't get to spend as much time at home riding as I would love to. I recently purchaced a 2010 Wideglide from my hometown dealer and am still researching custom options.I visited your dealership and your parts guys answered my questions for about an hour, provided a catolog, and gave me a printout of the parts I was interested in. A couple days later one of your service members( I am sorry I did not get her name) spent a half hour on the phone with me getting me information. I can't remember the last time I have been treated so well in a dealership, including when I bought this new bike. You can tell your people care about their jobs and fellow bikers. I just wish your dealership was closer to home so I could visit more ofter. Thanks again." -John B. San Antonio, TX
To read more testimonials or to write your own Click Here.
You know those surveys that Harley-Davidson sends you to evaluate the dealership? Well, with much appreciation,
YOU HAVE RATED US THE BEST!!!
| Here is the team that Harley-Davidson customers
have rated as the #1 Service Department
in Northern California!  |
| Stan is our senior Certified Master of Technology Technician. This is the highest accolade you can earn through Harley-Davidson. Stan has been here for over 30 years--there isn't much he hasn't encountered. Stan is continually passing his knowledge on to the rest of our staff. In fact, all of our new Technicians are paired with Stan to ensure they are up to Faultline's high standards. Stan prefers to work on bikes that have genuine Harley-Davidson® parts and accessories. Stan acknowledges "You can't beat the fit and finish of a Harley-Davidson® product." |
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| Sheenan started with us while he was attending WyoTech. He ran our pick up and delivery of motorcycles, as well as test rides. Since completing his courses and grduating at the top of his class, he has been turning wrenches for Faultline. Sheenan is a dirt bike enthusiast, but loves all kinds of bikes. | Phil is another Certified Harley-Davidson Technician that bleeds Harley-Davidson orange and black. He loves motorcycles and is very passionate about his work. Phil has been a great asset to our shop, bringing his expert custom building abilites to further enhance a well rounded service department. Phil built an outrageous custom bike that took first place in the 2006 San Francisco Rod and Custom Show. |
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| Mike is another Master Technician with the Faultline crew. He has been with Faultline for about two years now. Mike enjoys working on both Harley-Davidson® and Buell models, as he is a PHD Certified Harley-Davidson® and also a Certified Buell Technician. Mike has earned his Master of Chassis and Powertrain degrees while at Faultline. He is now working towards his Master of Technology degree. | |
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| Shane is another meticulous Tech that we are lucky to have. He can work on both Harley-Davidson and Buell motorcycles. He is currently completing his own project Sportster build--from the frame up. In his spare time, he gets out on the hockey rink and mixes it up. But don't worry, he can handle anything thrown at him. |
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Couldn't have a picture of the crew without the frontline guy. Faultline's service consultants are the best in the country, and we have Harley-Davidson's CSI scores to prove it!!!
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| Ryan handles his business better than anyone. From custom bikes, to collision estimates, to new riders trying to find their comfort zone, Ryan can do it all. Ryan understands customer service, and his goal is to have you ride out grinnin'. He knows the importance of referral business, and wants each customer to tell 10 friends about our shop. Ryan rides a 2009 FLHT, rain or shine. | |
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| Larnell is the guy that keeps everyone on their toes. Larnell and Juan are responsible for making sure the motorcycles are clean and ready for pickup. Larnell also keeps the techs running, making sure their lifts have motorcycles on them, their work areas are clean, and all of the equipment is in good working order. As always, Larnell's crew has the highest Harley-Davidson CSI Scores for returning a motorcycle clean to the customer after service. Larnell and the guys are the best at keeping Faultline's customer's scooters the best looking they can be. | If you have had a down bike, you have probably met Jon. Jon manages our pick up and delivery of motorcycles. If your bike is down or doesn't run, Jon can get it to our shop safely for you. He also doubles as a test rider for the techs when they are done servicing the bike. While test riding, Jon has been trained to check for handling issues, electrical components working correctly, and verifying that the customer running conditions have been corrected. |
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FREEDOM IS...
"waking up, drinking a coke, and riding a Harley to pick up your girlfriend""when you say you want a pink bike and be proud of it" "what I fight for, so taste and enjoy" "not having to tell anyone what time you're coming home" "riding with no real destination"
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